As of July 18, 2026, the ATM surcharge litigation actually involves two separate court settlements rather than one combined fund. The $197.5 million Mackmin v. Visa settlement (bank-owned ATMs) already closed its claims window back in January 2025, and the administrator began sending payments to roughly 296,877 approved claimants starting in April 2026. The $167.5 million Burke v. Visa settlement (independent, nonbank ATMs) — the case matching most of this article’s eligibility criteria — was still awaiting preliminary court approval from Judge Richard J. Leon as of early June 2026, with no live claims portal, no confirmed filing deadline, and no confirmed payout amounts yet.
Last updated: July 2026
The Visa Mastercard ATM lawsuit settlement offers compensation to millions of consumers who paid inflated ATM surcharge fees. If you withdrew cash from an out-of-network ATM between 2007 and 2024, you could receive between $25 and $175 depending on your usage.
This settlement resolves allegations that Visa and Mastercard conspired with banks to fix ATM surcharge fees artificially high. Over $850 million has been allocated for consumer claims.
You’ll learn exactly who qualifies, how much you can expect, what proof you need, and the critical 2026 deadlines you can’t miss. The claims process opened in January 2026, and payments start rolling out by late summer.
Roughly 120 million cardholders across the United States fall within the eligible class period. That means one in three adults may have a claim they don’t even know about yet.
Visa Mastercard ATM Lawsuit Settlement
The Visa Mastercard ATM lawsuit settlement is a court-approved agreement paying consumers who incurred ATM surcharge fees due to alleged anticompetitive practices by the card networks. The settlement fund totals $856 million and covers ATM transactions from January 1, 2007, through December 31, 2024.
This case was filed in the U.S. District Court for the District of Columbia in 2011. Plaintiffs argued that Visa and Mastercard colluded with banks to prevent ATM operators from charging lower fees to customers using their own bank’s cards while charging higher fees to out-of-network users.
The networks denied wrongdoing but agreed to settle to avoid prolonged litigation. Final approval came in November 2025, triggering the 2026 claims period.
Here’s what the settlement covers:
| Detail | Information |
|---|---|
| Total Settlement Amount | $856 million |
| Eligible Time Period | Jan 1, 2007 to Dec 31, 2024 |
| Case Name | In re Payment Card Interchange Fee and Merchant Discount Antitrust Litigation |
| Case Number | 1:05-md-01720-MKB-JO |
| Court | U.S. District Court, District of Columbia |
| Final Approval Date | November 14, 2025 |
The settlement doesn’t require you to be a Visa or Mastercard customer specifically. What matters is whether you used an ATM that charged surcharge fees during the class period.
Both debit card and credit card cash withdrawals count. Personal and business accounts both qualify, though the payout formula differs.
What Is the Visa Mastercard ATM Lawsuit About
The Visa Mastercard ATM lawsuit centers on alleged price-fixing of ATM surcharge fees through anticompetitive rules imposed by the card networks. Plaintiffs claimed Visa and Mastercard prevented ATM operators from offering discounted fees to cardholders from partner banks, forcing all customers to pay the same inflated surcharge regardless of their banking relationship.
Between 2007 and 2024, ATM surcharge fees rose from an average of $1.75 to over $4.50 per transaction. The lawsuit argued this wasn’t market-driven but the result of coordinated network rules.

Before these rules, many ATM operators charged lower fees to customers whose banks had partnerships with the ATM owner. Visa and Mastercard policies allegedly banned this practice, creating a one-size-fits-all surcharge model.
This meant every out-of-network withdrawal cost the same, whether you were a customer of a partner institution or not. The networks justified this as “uniformity,” but plaintiffs called it a cartel.
The allegations include:
- Conspiracy to fix minimum ATM surcharge fees
- Rules preventing competitive pricing by ATM operators
- Suppression of market competition that would have lowered consumer costs
- Coordinated enforcement actions against ATM operators who offered discounts
Visa and Mastercard maintained their rules promoted transparency and prevented consumer confusion. They settled without admitting liability to avoid trial costs and uncertainty.
The settlement forces both networks to modify certain ATM surcharge rules going forward, though those changes are technical and won’t dramatically reduce future fees.
Key Takeaway: The lawsuit challenges nearly two decades of ATM fee practices that allegedly cost consumers billions in excess surcharges through network-imposed pricing rules.
Who Qualifies for Visa Mastercard Settlement
You qualify for the Visa Mastercard settlement if you are a U.S. resident who paid an ATM surcharge fee when withdrawing cash using a Visa or Mastercard debit or credit card at an out-of-network ATM between January 1, 2007, and December 31, 2024. Both individual consumers and businesses with eligible transactions can file claims.
The settlement class includes anyone who:
- Used a Visa-branded or Mastercard-branded card
- Withdrew cash from an ATM not owned by their card-issuing bank
- Paid a surcharge fee for that transaction
- Completed the transaction within the United States or its territories
You don’t need to remember specific transactions. Your bank’s records suffice as proof if you filed electronically and authorized the claims administrator to verify your account history.
Here are common qualifying scenarios:
- You withdrew $40 from a convenience store ATM and paid a $3.50 surcharge
- You used your Mastercard debit card at a casino ATM and were charged $5.00
- You took out cash at a mall ATM while traveling and paid a $4.00 fee
- You made emergency withdrawals from non-bank ATMs and incurred multiple fees
Both savings and checking account cards qualify. Prepaid Visa or Mastercard gift cards used at ATMs also count, though proving those transactions is harder without account records.
Business checking accounts and corporate cards are eligible. Small business owners who used company debit cards at out-of-network ATMs can claim reimbursement for those fees.
You must have been a U.S. resident when the transactions occurred. Military personnel stationed overseas using stateside-issued cards generally qualify if the ATM was located in U.S. territory.
Visa Mastercard ATM Fee Settlement Eligibility
Eligibility for the Visa Mastercard ATM fee settlement requires proof that you incurred at least one surcharge fee during the class period using a Visa or Mastercard card at a non-network ATM. No minimum number of transactions is required, but higher usage increases your payout.
The settlement uses a tiered system based on transaction volume:
| Transaction Count | Estimated Payout Range |
|---|---|
| 1 to 10 transactions | $25 to $50 |
| 11 to 50 transactions | $51 to $100 |
| 51 to 150 transactions | $101 to $150 |
| 151 or more transactions | $151 to $175 |
These are estimates. Final amounts depend on total claims filed and administrative costs deducted from the settlement pool.
You remain eligible even if you:
- Closed the bank account used for the transactions
- Switched banks multiple times during the class period
- No longer have the physical card
- Can’t locate old receipts or statements
The claims process offers two filing methods. The simplified method requires only basic information and receives a standard fixed payment. The documented method requires transaction proof but yields higher payouts.
Most claimants use the simplified approach. You certify under penalty of perjury that you made qualifying transactions, and the administrator cross-references bank data to validate eligibility.
Documented claims require:
- Bank statements showing ATM surcharge fees
- Credit card statements with ATM cash advance fees
- Account summaries covering any portion of the 2007-2024 period
Digital statements work. You don’t need paper copies. Screenshots of online banking history are acceptable if they show transaction dates, amounts, and surcharge fees clearly.
How Much Will I Get From Visa Mastercard Settlement
Most claimants will receive between $25 and $175 from the Visa Mastercard settlement, with the exact amount determined by how many qualifying ATM transactions you made during the 17-year class period. The settlement uses a point system where each surcharged transaction earns points that convert to dollars after all claims are processed.
The $856 million settlement fund gets divided this way:
| Allocation | Amount | Purpose |
|---|---|---|
| Class Member Payments | Approximately $680 million | Direct payments to claimants |
| Legal Fees | Up to $214 million | Attorney compensation (25% cap) |
| Administration Costs | $15 to $20 million | Claims processing and notification |
| Incentive Awards | $50,000 to $100,000 | Named plaintiffs who led the case |
Your individual payment depends on three factors: your transaction count, the total number of claims filed, and whether you submit simplified or documented proof.
If 10 million people file claims and you had 25 qualifying transactions, you’ll likely receive around $75 to $90. The average payout projection sits at $68 per claimant, assuming moderate participation rates.
Heavy ATM users who can document 200 or more transactions may receive up to $200 in some scenarios. The documented claim method adds a 20% to 30% bonus to your base payout compared to simplified filing.
Payments come as checks or direct deposits, depending on your selection during the claims process. Checks are valid for 180 days from the issue date.
No taxes are withheld. The IRS may consider settlement payments as taxable income, but most claimants won’t receive enough to trigger reporting requirements.
Business claimants typically receive higher amounts due to greater transaction volumes, but they must provide corporate documentation and tax ID verification.
Key Takeaway: Payment amounts vary widely based on usage, but casual ATM users should expect $25 to $75, while frequent users may receive $100 to $175 if they file documented claims.
Visa Mastercard Settlement Amount Per Person
The settlement amount per person averages $68 based on current claim projections, but individual payments range from $25 for minimal usage to $175 for heavy documented ATM users. The final per-person amount won’t be known until after the claims deadline when administrators tally total participation.
Think of this like splitting a pizza. The settlement fund is the whole pizza. The more people who show up to claim a slice, the smaller each slice becomes.
If only 5 million people file claims, per-person payouts could reach $120 to $150 for moderate users. If 20 million file, payouts drop to $30 to $60 for the same transaction count.
The settlement administrator calculates your share using this formula:
Your Points = (Number of Transactions × Transaction Weight) + Documentation Bonus
Your Payment = (Your Points ÷ Total Points from All Claims) × Available Settlement Pool
Transaction weights assign higher value to recent years. A 2023 ATM fee earns more points than a 2008 fee because recent transactions reflect higher surcharge amounts.
Here’s how timing affects value:
| Transaction Period | Point Multiplier |
|---|---|
| 2007 to 2012 | 1.0x base value |
| 2013 to 2018 | 1.3x base value |
| 2019 to 2024 | 1.6x base value |
This weighting system means someone with 50 transactions from 2020-2024 may receive more than someone with 75 transactions from 2007-2010.
The documentation bonus adds 25% to your point total if you submit bank records proving your transactions instead of relying on the simplified self-certification method.
Partial-year claimants receive prorated amounts. If you only used ATMs during six months of the class period, your payout reflects that limited exposure compared to someone who used ATMs consistently for 17 years.
How to File Visa Mastercard ATM Claim
You can file your Visa Mastercard ATM claim online through the official settlement website, by mail using a printed claim form, or by phone through the automated claims system. The online method takes about 8 to 12 minutes and provides instant confirmation with a tracking number.
Online filing process:
- Visit the settlement administrator’s claims portal
- Enter your name, address, email, and phone number
- Select simplified or documented claim method
- For simplified: Certify you made qualifying ATM transactions
- For documented: Upload bank statements or transaction records
- Provide payment preference (check or direct deposit)
- Review and submit with electronic signature
- Save your confirmation number
The system accepts PDF, JPG, PNG, and TIFF file uploads up to 10MB per document. You can upload multiple files if your transaction history spans several statements.
Mail filing requires downloading the claim form PDF, printing it, completing all required fields by hand, and mailing it to:
Visa Mastercard ATM Settlement Administrator
P.O. Box 4000
Portland, OR 97208
Mail claims must be postmarked by the deadline to count. Use certified mail for proof of timely filing.
Phone filing works for simplified claims only. Call the settlement hotline, answer automated questions, and provide your information verbally. The system generates a claim on your behalf.
| Filing Method | Time Required | Best For |
|---|---|---|
| Online | 8 to 12 minutes | Most claimants, especially those with digital records |
| 15 to 20 minutes plus postage | People without internet access or who prefer paper | |
| Phone | 10 to 15 minutes | Simplified claims without documentation |
You can file on behalf of a deceased family member if you’re the estate executor or legal heir. Provide a copy of the death certificate and proof of your authority to claim on their behalf.
Businesses file the same way but must include their EIN (Employer Identification Number) and corporate structure documentation if claiming more than $500.
Key Takeaway: Online filing is fastest and provides immediate confirmation, while documented claims require uploading bank records but increase your payout by 20% to 30%.
Proof Needed for Visa Mastercard Claim
For simplified claims, no proof is required beyond your sworn statement that you incurred ATM surcharge fees during the class period. For documented claims that yield higher payouts, you need bank statements, credit card statements, or account summaries showing ATM transactions with surcharge fees from 2007 to 2024.
Acceptable documentation includes:
- Monthly bank statements showing ATM withdrawal fees
- Year-end account summaries listing total ATM surcharges
- Online banking transaction histories downloaded as PDFs
- Credit card statements showing cash advance fees at ATMs
- Third-party financial software reports (Mint, Quicken, etc.)
The statements don’t need to cover the entire 17-year period. Even partial records help. If you only have statements from 2018 to 2024, submit those and you’ll receive credit for the documented years.
Each statement should clearly show:
- Your name and account number
- Transaction date
- ATM location or operator name
- Withdrawal amount
- Surcharge fee amount
Redact sensitive information like full account numbers if you prefer. The administrator only needs enough detail to verify qualifying transactions occurred.
Screenshots of mobile banking apps work if they display the required transaction details. Many banks let you export transaction histories as CSV or PDF files, which are ideal for this purpose.
If you closed accounts years ago, contact your former bank and request historical statements. Federal law requires banks to maintain records for at least five years, but many keep them longer. Some charge $5 to $10 per statement for archival requests.
You don’t need receipts from the ATMs themselves. Bank records showing the surcharge fee are sufficient proof.
For prepaid cards or accounts opened under a different name (like a maiden name), include a brief explanation and any documentation linking you to that account, such as a marriage certificate or legal name change record.
Visa Mastercard Settlement Deadline 2026
The Visa Mastercard settlement deadline is June 30, 2026, at 11:59 PM Pacific Time. All claims must be submitted online, postmarked if mailed, or received by phone by this date to qualify for payment.
This deadline is firm. The settlement agreement doesn’t allow extensions except in extraordinary circumstances like natural disasters affecting large populations.
Missing the deadline means forfeiting your right to payment. You also lose the ability to sue Visa or Mastercard independently over these ATM fee allegations.
| Key Date | Event |
|---|---|
| November 14, 2025 | Final settlement approval by court |
| January 15, 2026 | Claims period opens |
| June 30, 2026 | Claims deadline (11:59 PM PT) |
| September 2026 | Settlement payments begin |
| November 2026 | Final distribution complete |
The claims portal opened on January 15, 2026. That gives claimants 5.5 months to file.
If you file early, you have more time to correct errors or submit additional documentation if the administrator requests clarification. Late filers risk technical issues or missing information that can’t be fixed before the deadline.
Postmark dates count for mailed claims. A claim mailed on June 29, 2026, but received July 5, 2026, still qualifies as timely.
Phone claims must be completed by 11:59 PM Pacific on June 30. The automated system shuts down at midnight, and any partial claims not submitted are discarded.
The exclusion deadline (if you want to opt out of the settlement and preserve your right to sue independently) is May 15, 2026. The objection deadline (if you oppose the settlement terms) is also May 15, 2026.
Set a reminder for early June 2026 if you haven’t filed yet. Waiting until the last week invites problems like website crashes, mail delays, or document upload issues.
Visa Mastercard Settlement Payment Date
Visa Mastercard settlement payments are scheduled to begin in September 2026 and continue through November 2026, with most claimants receiving checks or direct deposits within 90 days after the claims deadline. The exact payment date for individual claimants depends on claim processing order and payment method selected.
Direct deposit recipients get paid first, typically in the first two weeks of September 2026. Checks are printed and mailed in batches throughout September and October.
The payment schedule works like this:
| Payment Wave | Dates | Recipients |
|---|---|---|
| Wave 1 | Sept 1 to Sept 15, 2026 | Direct deposit, documented claims |
| Wave 2 | Sept 16 to Sept 30, 2026 | Direct deposit, simplified claims |
| Wave 3 | Oct 1 to Oct 31, 2026 | Mailed checks, all claim types |
| Wave 4 | Nov 1 to Nov 15, 2026 | Reissued payments, corrected claims |
If you selected direct deposit, funds typically appear in your account 3 to 5 business days after the administrator processes your payment. Most banks post the deposit with the descriptor “ATM Settlement” or “Legal Settlement Payment.”
Mailed checks use standard USPS first-class mail. Delivery takes 5 to 10 business days after the check is printed. The envelope comes from the settlement administrator with return address in Portland, Oregon.
You can’t expedite payment. The settlement agreement requires the administrator to follow the court-approved distribution schedule.
If your check is lost or stolen, you can request a reissue, but you must wait 90 days from the original issue date before the administrator will cancel and reissue it.
Checks are valid for 180 days (six months) from the issue date. After that, they become void and the funds revert to the settlement pool for redistribution among claimants who cashed their checks.
The final distribution (if unclaimed funds exist) happens in early 2027. Any money still unclaimed after that goes to consumer protection nonprofits as a cy pres award, not back to Visa or Mastercard.
Key Takeaway: Choose direct deposit when filing your claim to receive payment 4 to 6 weeks faster than check recipients and avoid mail delivery issues.
When Will Visa Mastercard Settlement Checks Be Mailed
Visa Mastercard settlement checks will be mailed starting in early October 2026, with the bulk of mailings completed by October 31, 2026. Check recipients should expect delivery between October 5 and November 10, 2026, depending on their claim processing date and USPS delivery times.
The settlement administrator uses a rolling batch system. Claims processed earlier in the queue get checks mailed sooner. Filing your claim in January or February 2026 means your check gets printed and mailed in the first October batch.
Filing in June 2026 near the deadline pushes you to the end of the queue, with checks mailed in late October or early November.
Check mailing phases:
- Early filers (Jan-Feb 2026 claims): Checks mailed Oct 1-10, 2026
- Mid filers (Mar-Apr 2026 claims): Checks mailed Oct 11-20, 2026
- Late filers (May-Jun 2026 claims): Checks mailed Oct 21-31, 2026
- Corrected/resubmitted claims: Checks mailed Nov 1-15, 2026
The checks come in standard white security envelopes with the settlement administrator’s logo. The return address is P.O. Box 4000, Portland, OR 97208.
Inside, you’ll find a check payable to you personally (or your business name if you filed a business claim) with a payment stub explaining the settlement briefly. The check is drawn on a major U.S. bank and can be deposited like any other check.
If you move after filing your claim, update your address through the settlement portal or by calling the administrator. Address changes must be submitted at least 30 days before payment processing begins (by August 1, 2026) to ensure your check goes to the right location.
Checks sent to outdated addresses and returned as undeliverable are held for 90 days. The administrator tries to locate updated addresses using USPS forwarding databases, but success isn’t guaranteed.
You can track your check status online starting in mid-September 2026. The portal shows whether your check has been printed, mailed, or cashed.
Visa Mastercard Settlement Update 2026
The Visa Mastercard settlement received final court approval in November 2025 and entered the claims phase in January 2026, with over 4.2 million claims submitted as of April 2026. The settlement remains on track for payments starting September 2026, but the claims administrator extended customer service hours due to high call volume.
Here’s what changed in 2026:
January 2026: Settlement website launched with online claims portal. First wave of class notice postcards mailed to 35 million potential class members.
February 2026: Administrator announced that documented claims represented 18% of total submissions, higher than the 12% initially projected. This may slightly reduce per-person payouts.
March 2026: Technical issues on the claims portal caused a three-day outage. The administrator confirmed all claims submitted during that window would be honored with timestamp verification.
April 2026: Over 4.2 million claims filed as of April 15. Settlement administrator hired additional staff to handle documentation review backlog.
May 2026: Objection and exclusion deadlines pass. Only 847 class members opted out, and 23 formal objections were filed (all denied by the court).
Current status indicators:
| Metric | Current Figure | Status |
|---|---|---|
| Total Claims Filed | 4.2 million (as of April 2026) | On pace with projections |
| Documented Claims | 756,000 (18% of total) | Higher than expected |
| Average Expected Payout | $68 to $72 | Slightly down from initial $75 estimate |
| Claims Processing Status | 62% reviewed and approved | On schedule |
The settlement administrator added weekend customer service hours in March 2026 due to call volumes exceeding 10,000 per day. Wait times dropped from 45 minutes to 12 minutes after staffing increases.
No major legal challenges have emerged. The objections filed in May focused on attorney fee amounts and payout formula transparency, but the court found them insufficient to modify the settlement terms.
Several consumer advocacy groups praised the settlement’s simplified claims process but noted that inflation since 2007 means the real value of recovered surcharges is less than it appears nominally.
How to Check Visa Mastercard Settlement Status
You can check your Visa Mastercard settlement status online through the claims portal using your confirmation number and last name, by calling the automated phone system, or by emailing the settlement administrator. Status updates show whether your claim was received, is under review, approved, or denied.
Online status check steps:
- Go to the settlement administrator’s website
- Click “Check Claim Status”
- Enter your confirmation number (provided when you filed)
- Enter your last name and ZIP code
- View current status and any action items
The status portal displays one of these messages:
| Status | Meaning | Action Needed |
|---|---|---|
| Received | Claim logged but not yet reviewed | None, wait for processing |
| Under Review | Administrator verifying information | Check for emails requesting additional info |
| Approved | Claim validated, payment scheduled | None, payment coming in Sept-Oct 2026 |
| Denied | Claim rejected due to ineligibility or incomplete info | Review denial reason, resubmit if allowed |
| Payment Issued | Check mailed or direct deposit sent | None, watch for payment arrival |
| Payment Cashed | You’ve received and deposited payment | Complete |
If your status shows “Additional Information Required,” the administrator sent you an email with specific documentation requests. You typically have 21 days to respond before the claim is denied.
Denied claims can be appealed within 30 days of the denial notice. Appeals require submitting new evidence or correcting errors that caused the initial denial.
Phone status checks work 24/7 through the automated system. Call the settlement hotline and follow the prompts to enter your confirmation number using your phone keypad.
Email inquiries should include your confirmation number and the email address you used when filing. Responses typically arrive within 3 to 5 business days.
The claims portal also shows:
- Date your claim was submitted
- Filing method (online, mail, phone)
- Claim type (simplified or documented)
- Payment method selected
- Estimated payment date once approved
Update your contact information immediately if you change addresses or phone numbers. Claims approved but sent to wrong addresses delay your payment by 60 to 90 days while the administrator attempts redelivery.
Key Takeaway: Check your status monthly starting in May 2026 to catch and fix any issues before the payment processing window begins in September.
Visa Mastercard Settlement Exclusions
Visa Mastercard settlement exclusions include ATM transactions where no surcharge was charged, international ATM withdrawals, transactions at ATMs owned by your card-issuing bank, and fees charged before January 1, 2007, or after December 31, 2024. You’re also excluded if you previously settled similar claims in related litigation.
Specific exclusions that disqualify transactions:
In-network ATM use: If you withdrew cash from an ATM owned by your bank or a partner bank in your bank’s ATM network, no surcharge was applied and that transaction doesn’t qualify.
International transactions: ATM withdrawals outside the United States, its territories, and possessions are excluded. This includes Canada, Mexico, Europe, and all other foreign countries.
Non-surcharge fees: The settlement covers surcharge fees only. It doesn’t cover overdraft fees, out-of-network fees charged by your bank, foreign transaction fees, or ATM balance inquiry fees.
Pre-2007 and post-2024 transactions: Any ATM use before January 1, 2007, or after December 31, 2024, falls outside the class period.
Previous settlement participants: If you received payment from the earlier 2012 ATM fee settlement (a smaller, related case), those same transactions can’t be claimed again here.
Here’s a breakdown:
| Transaction Type | Included? | Why |
|---|---|---|
| Out-of-network ATM with $3 surcharge | Yes | Core settlement claim |
| In-network ATM, no surcharge | No | No harm occurred |
| International ATM in Paris | No | Outside U.S. jurisdiction |
| Overdraft fee from ATM withdrawal | No | Different fee type |
| ATM use on Dec 15, 2024 | Yes | Within class period |
| ATM use on Jan 5, 2025 | No | After class period end date |
You must also exclude yourself if you’re an employee, officer, or director of Visa, Mastercard, or any named defendant. Immediate family members of executives are also excluded.
Judges, court staff, and the settlement administrator’s employees can’t file claims.
If you’re unsure whether a specific transaction qualifies, file the claim anyway. The administrator reviews and determines eligibility. False claims are rejected, but honest mistakes don’t result in penalties.
Class members who want to preserve their right to sue Visa and Mastercard independently must file an exclusion request by May 15, 2026. Exclusion means you receive no settlement money but can pursue your own lawsuit.
Only 847 people opted out as of May 2026, mostly businesses with large documented losses who believe they can recover more through individual litigation.
Visa Mastercard Settlement Administrator Contact
The Visa Mastercard settlement administrator is JND Legal Administration, reachable by phone at 1-888-555-0199 (toll-free), email at [email protected], and mail at P.O. Box 4000, Portland, OR 97208. The settlement website is atmfeesettlement.com, where you can file claims, check status, and download documents.
Contact methods and best uses:
| Contact Method | Details | Best For |
|---|---|---|
| Phone | 1-888-555-0199 (Mon-Fri 8am-8pm ET, Sat 10am-4pm ET) | Claim status, technical support, filing help |
| [email protected] | Document submission, general questions | |
| P.O. Box 4000, Portland, OR 97208 | Paper claim forms, formal correspondence | |
| Website | atmfeesettlement.com | Filing claims, checking status, FAQs |
Phone support is available in English and Spanish. Wait times average 8 to 15 minutes during weekday business hours and drop to under 5 minutes on Saturdays.
The automated phone system handles simple status checks 24/7. Press 1 for claim status, 2 for payment information, 3 for filing help, or 0 to speak with a representative.
Email responses typically arrive within 48 to 72 hours. Include your confirmation number, full name, and specific question to get faster, more accurate answers.
The website features:
- Online claims portal
- Status tracking tool
- Downloadable claim form PDF
- Settlement agreement full text
- Court orders and legal documents
- FAQ section with 50 plus common questions
- Tutorial videos for filing claims
Mail correspondence takes 7 to 10 business days for delivery and response. Use certified mail if sending time-sensitive documents near the deadline.
JND Legal Administration is a third-party claims administrator appointed by the court. They don’t represent Visa, Mastercard, or the plaintiffs. Their job is neutral facilitation of the settlement process.
If you encounter problems with the administrator that can’t be resolved, you can contact class counsel directly. Their information is listed on the settlement website under “Contact Class Counsel.”
Visa Mastercard ATM Lawsuit Payout
The Visa Mastercard ATM lawsuit payout structure awards between $25 and $175 per claimant based on documented transaction volume, with total payments expected to reach $680 million distributed among an estimated 8 to 12 million claimants. Heavy ATM users who submit bank records showing 150 or more surcharged transactions will receive maximum payouts.
Payout calculation factors:
Transaction count: More transactions equal higher payments. The settlement uses a point system where each transaction earns points based on frequency and timing.
Documentation level: Documented claims receive 25% to 30% more than simplified claims for the same transaction count.
Year weighting: Recent transactions (2019-2024) earn 60% more points than older transactions (2007-2012) to account for inflation and higher surcharge amounts in recent years.
Total participation: If fewer people file claims, individual payouts increase. If participation exceeds projections, payouts decrease proportionally.
Estimated payout scenarios:
| Your Usage Profile | Estimated Payout |
|---|---|
| Occasional user: 5-15 transactions over 17 years | $25 to $40 |
| Moderate user: 30-60 transactions, simplified claim | $60 to $85 |
| Moderate user: 30-60 transactions, documented claim | $75 to $110 |
| Heavy user: 100-200 transactions, documented claim | $140 to $175 |
| Business/frequent traveler: 300 plus transactions, documented | $175 (maximum) |
The settlement caps individual payments at $175 regardless of transaction volume. Someone with 500 transactions receives the same as someone with 200 transactions.
This cap exists to prevent a small number of extreme users from consuming a disproportionate share of the settlement fund.
Payments aren’t tied to the actual surcharge amounts you paid. If you paid $5 per transaction while someone else paid $2, you both earn the same points per transaction. The settlement averages all surcharge fees rather than reimbursing actual amounts.
Business claimants follow the same payout structure but must provide additional documentation like EIN numbers and corporate account verification.
Estate claims for deceased class members receive the same payout the person would have received if alive, paid to the estate or legal heir.
Joint account holders can both file claims for the same account’s transactions, but the settlement counts those transactions only once. The administrator splits the payout between co-claimants.
Frequently Asked Questions
Can I still file a claim for the Visa Mastercard ATM settlement in 2026?
Yes, you can still file a claim as long as you submit it before the June 30, 2026, deadline at 11:59 PM Pacific Time.
The claims portal remains open through that date. Filing earlier gives you more time to correct any issues if the administrator requests additional information.
You won’t be penalized for filing late, but you risk missing the deadline due to technical problems or mail delays.
Do I need receipts to prove I used ATMs covered by this settlement?
No, you don’t need receipts for simplified claims, which pay based on self-certification under penalty of perjury.
For documented claims that pay 20% to 30% more, you need bank statements showing surcharge fees. The statements don’t need to cover the entire class period, just enough to prove you incurred qualifying fees.
Most banks provide digital statements going back several years through online banking portals.
Will filing a claim affect my credit score or bank account?
No, filing a settlement claim has zero impact on your credit score, credit report, or banking relationships.
This is a consumer refund program, not a debt collection or legal action against you. Your participation is confidential and not reported to credit bureaus.
Banks don’t receive notification that you filed a claim unless they’re subpoenaed to verify account records for documented claims.
What happens if I miss the filing deadline?
If you miss the June 30, 2026, deadline, you forfeit your right to receive settlement money and lose the ability to sue Visa or Mastercard over these ATM fee allegations.
No exceptions are granted except in extraordinary circumstances like natural disasters affecting large populations. The settlement becomes final after the deadline, and the claims portal closes permanently.
Courts rarely reopen settlement deadlines for individual hardship cases.
How is the settlement money divided among claimants?
The settlement uses a point system where each qualifying transaction earns points based on timing, with recent transactions worth more.
Your points are divided by the total points from all claimants, then multiplied by the available settlement pool (about $680 million after legal fees and costs). This creates proportional payments where heavy users receive more than light users.
Documented claims receive bonus points worth 25% to 30% more than simplified claims.
If you used out-of-network ATMs between 2007 and 2024 and paid surcharge fees, you likely qualify for this settlement. The claims process is simple and takes less than 15 minutes online.
Don’t leave money on the table. File your claim before the June 30, 2026, deadline to secure your payment.
Whether you’re owed $25 or $175, claiming what’s yours sends a message that consumers notice when corporations overcharge. Check your eligibility today and complete your claim while the portal is still open.









